Service Desk Analyst

Location: Christchurch City
Job type: Permanent
Contact name: Matt Frizzell
Contact email:
Published: about 1 year ago

​Are you a customer-focused engineer wanting to expand your skills and be the face of IT?

We are currently seeking an experienced Help Desk Engineer to begin an exciting career supporting internal staff with a well-known organisation.

Be the first point of contact when providing first and second level support by utilising remote desktop tools. Ensure jobs are efficiently logged and commit to providing exceptional customer service.

What you will do:

  • Provide technical assistance via phone or email

  • Ensure the smooth on-boarding of new staff

  • Maintain and monitor computer networks and systems

  • Diagnose and resolve hardware and system issues

  • Build and test new end-user devices

  • Support customers onsite and remotely

What you will bring:

  • Ideally, over two years of experience in an IT Service Desk

  • Windows 7, 8, 10 Operation System knowledge

  • Active Directory, Office 365, end-user/printer support

  • Professional and clear communication

  • Excellent attention to detail

Why Christchurch?
Christchurch is a hotbed of tech innovation growing some of NZ’s most innovative companies and successful entrepreneurs. With mountains and beaches just a short drive away, Christchurch offers an affordable lifestyle without sacrificing the city feel. Visit to find out more.

We are looking to talk with people straight away, so click APPLY NOW. Please note that you must have a valid work visa, be an NZ Citizen or Permanent Resident and pass security checks to be eligible for this role.